Contact us
We reply to every message. Support hours: Monday–Friday, 9:00–17:00 West Africa Time.
| I need help with… | Contact |
|---|---|
| My submission, payment or certificate (student support) | info@intelliscanstandardsinstitute.org WhatsApp / phone: +234 916 102 7000 Please include your account email and the submission ID (ISI-…) or payment reference. |
| Refunds | Email with subject “Refund request” and your Paystack reference. See the refund terms. |
| My personal data (access, correction, deletion, portability) | Email with subject “Data request” from the address on your account. See Privacy and Data Retention & Deletion. |
| Institutions — bundles, MOUs, deployment for a College, Faculty or University | partnerships@intelliscanstandardsinstitute.org or register directly on the Nigeria institutions page. |
| Verifying a certificate | No need to write — scan the QR code on the certificate, or enter the certificate ID in the “Verify a certificate” box on the home page. |
| Security concern | Email with subject “Security report”. See Security. |
Offices
Enugu, Nigeria
Plot 9 Pocket Layout, Km 3 Enugu–Onitsha Expressway, Trans-Ekulu, Enugu State
Lagos, Nigeria
11 Ugo Nnabuife Street, Ajao Estate, Isolo LGA, Lagos 100263
United States (HQ)
777 Preston St, Houston, Texas 77002
About the Institute
The Intelliscan Standards Institute is an independent standards body for AI data operations and academic integrity. Main site: intelliscanstandardsinstitute.org.