Data Retention & Deletion
This page says exactly how long we keep each kind of data and how you can have it deleted. It works together with our Privacy Policy.
Retention schedule
| What | How long | Why |
|---|---|---|
| Draft submission that was never paid for | Deleted automatically 30 days after it was created | No check was run; there is no reason to keep the document. |
| Paid submission: your document, report, matched sources, AI-writing score | Kept while your account is active — you can delete it yourself at any time from “My submissions” | So you can return to your report, download it and resubmit revisions. |
| Approved work (a Certificate of Originality was issued) | Kept while the certificate remains valid; the text stays in your institution's private repository and the national comparison corpus | So the certificate can be verified for years to come, and so a later student cannot present your work as theirs. |
| Rejected or errored submission | Kept only on your dashboard while your account is active; never used as a comparison source | So you can see why it was rejected and resubmit. |
| Certificate public record (ID, name, matric number, institution, title, result) | For as long as the certificate is valid | Verification by employers, examiners and other institutions. |
| Account (name, email, hashed password, institution details) | While active; deleted within 30 days of a deletion request | To let you sign in and access your history. |
| Payment records (reference, amount, method, status — never card details) | At least 6 years | Nigerian financial record-keeping and tax requirements; dispute resolution. |
| Audit trail (who did what, when — references IDs, not document text) | 6 years | Tamper-evident evidence behind every certificate and decision. |
| Server logs (IP address, request path, timestamps) | Up to 30 days | Security monitoring and troubleshooting. |
| Backups / disk snapshots | Rolling 7 days | Disaster recovery. Deleted data drops out of backups within this window. |
How to delete
A single submission
Sign in → My submissions → Delete next to the item. It is removed immediately from our live database and from the comparison corpus.
Your whole account
Email info@intelliscanstandardsinstitute.org from the email address on the account. We confirm within 5 working days and complete deletion within 30 days. Payment and audit records are kept as listed above, in a form that no longer identifies your document.
Institutional deployments
Where your institution is the data controller (bundle or signed agreement), deletion requests are handled together with your institution, because they may need to keep the record for their own academic regulations. Contact your institution's reviewer or write to us and we will coordinate.
What is not deleted on request
- Payment and audit records for the statutory periods above.
- Aggregate statistics that cannot identify you (for example, the number of checks run in a month).
Questions
info@intelliscanstandardsinstitute.org · +234 916 102 7000 · See also Privacy, Security, Terms.